From: Justin Lintz (jlintz@gmail.com)
Date: Wed Nov 15 2006 - 22:49:09 EST
I'd definately try a social engineering approach with the call agents
to see what kind of information they are willing to reveal. Do you
have more information on the environment?
On 11/15/06, Ghazanfer Khan <ghazali.khan@gmail.com> wrote:
> Hi!
>
> This is first time I am doing security assessment of a call center. I
> need suggestions about the suitable methodology / Steps and tools for
> this exercise
>
> Thanks & Regards,
>
> Ghazali
>
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