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Auerbach Publications © 2001 CRC Press LLC 08/01 ing the increased capabilities, each with its own requirements, advantag- es, and cost. Performance was realized by the fact that the remote access server on the internal network had very high access speeds to the other network resources. By using a lightweight protocol to control the access server, or to obtain desktop imagery, the modem connection had virtually the same feel as if on the actual network. It was at this point in the progression of remote access that having the same look and feel of the internal network had become the gauge to which all remote access solutions would be measured. From this point forward, any differences or added inconve- niences would diminish the acceptance of a remote access solution. INTERNET  ADOPTION The Internet’s growth has been phenomenal. From the number of people taking their first steps on to the ‘Net, to the leaps in communication tech- nologies, Internet utilization has become increasingly dense and more populated. The Internet has become a requirement for business and per- EXHIBIT 2 — Standard Remote Access Via Modems Using Remote Control or Remote Desktop Internet Network Modem Access Device Phone System Remote User Physical Connection to Network Virtual Connection to Network Access Server Remote Control Connection to Server Providing Desktop