T 2.63 Uncontrolled use of faxes

Where usage of fax machines or fax servers is uncontrolled, there is a danger that sensitive danger could fall into the hands of unauthorised persons or fail to reach the intended destination in time.

Examples:

• An incorrect address could result in a fax being sent to an unauthorised recipient.

If address books and distribution lists are not maintained, faxes could be sent to recipients who should not be on the distribution list.

• Defective administration of a fax server could result in incoming faxes been delivered to employees who should not see them.

• Lack of or inadequate organisational procedures at the recipient's end could cause a delay in the processing of a received fax.

• Lack of, or inadequate organisational procedures at the originator's end could have the result that a promised deadline for sending a message by fax is missed.

• Lack of awareness amongst users of the need for responsible use of fax servers could result in a draft document which should not have left the organisation being sent out.