T 1.1 Loss of personnel

Unforeseeable losses of personnel can result from sickness, accidents, death, or striking. In addition, a loss of personnel has to be taken into account in the case of regular termination of employment, especially when the period of notice is shortened due to vacation privileges.

In all these cases, the loss of personnel may lead to the consequence that crucial IT tasks are no longer performed. This may be particularly critical if the individual concerned had a key role in the IT task and cannot be replaced by another person, due to the latter's lack of expertise. This may result in disruption of IT operations.

Example:

Due to illness, a network administrator was not able to carry out his work. In the company concerned, at firrt Network operation continued without fault. Two weeks later, however, after a system crash nobody was able to remedy the problem. This led to a breakdown of the network for several days.