S 3.16 Briefing personnel on the operation of answering machines

Initiation responsibility: IT Security Management

Implementation responsibility: IT-user

Every person using an answering machine in his/her sphere of activities should be familiarised with its operation and capabilities. This precludes improper handling to a large extent. Furthermore, the related IT safeguards mentioned in Chapter 8.3 Answering Machine are to be made well known.

Additional controls:

• Has every user of an answering machine been briefed appropriately?

• Are operating and safety instructions available?