S 2.16 Supervising or escorting outside staff/visitors

Initiation responsibility: Head of Organisational Section

Implementation responsibility: Staff members

Strangers (visitors, craftsmen, maintenance and cleaning staff) should not be left unattended (cf. also S 2.6 Granting of site access authorisations), except in rooms specifically designed for such purposes. Should the need arise to leave a stranger by himself in an office, the occupant of that office should ask a colleague to stay there or should ask the visitor to wait in a colleague's office.

If it is not possible to permanently accompany outsiders (e.g. cleaning staff), the minimum requirement should be to secure the personal work area: desk, cabinet and PC (lock for floppy disk drive, keyboard lock). Cf. also S 2.37 Clean desk policy.

In the case of the work -place at home, family members and visitors should only be allowed inside the work area after all work documents have been locked up and IT access protection has been activated.

The requirement for this measure must be explained to the staff and should possibly be laid down in service instructions. The location of an outsider can be recorded in the visitors' book.

Additional controls:

• Are staff members encouraged to act accordingly?

• What is the actual in-house practice as regards these requirements?