S 1.17 Entrance control service

Initiation responsibility: Head of General Services Section

Implementation responsibility: Internal Services Division

Establishment of an entrance control service has far-reaching positive effects against a number of threats. However, this presupposes that some fundamental principles are observed in the performance of entrance control.

• Gatekeepers observe and/or monitor all movements of persons at the entrance.

• Unknown persons ("even the new boss") will have to prove their identity to the entrance control staff.

• Before allowing a visitor to enter, the gatekeeper will check with the person to be visited.

• A visitor will be escorted to the person to be visited or will be met by the latter at the entrance.

• Gatekeepers must know the staff members. In case of termination of employment, gatekeepers must also be informed of the date from which this member of staff is to be denied access.

• A visitors' log may be kept to document access. The issue of visitor's passes is to be considered.

The working conditions for entrance control staff are to be designed with due regard to the tasks to be performed. The description of tasks must precisely define the tasks of entrance control staff (gatekeepers) in support of other protective measures (e.g. building security after business hours, activation of the alarm system, checking of outside doors and windows).